Company Information
Company Name: Nextgen LabPlus Solutions
Registered Address: West Bengal, India
Email: support@nextgenlabplus.com
Phone: +91-9332093903
Terms & Conditions
By accessing and using our services, you agree to comply with the following terms:
- All payments are securely processed via Razorpay.
- Users must provide accurate billing and contact information.
- We reserve the right to modify pricing or services without prior notice.
- Orders/services are confirmed only after successful payment.
- We are not liable for failures caused by banks or payment networks.
Privacy Policy
Your privacy and data protection are important to us:
- We do not store sensitive payment information (card/UPI details).
- All payment data is handled by Razorpay in a secure environment.
- User data is used only for order processing and communication.
- We do not sell or share personal data with third parties.
- Security measures are in place to protect user information.
Refund Policy
Refunds are processed under controlled conditions:
- Refund requests must be submitted within 7 days of payment.
- Refunds will be issued to the original payment method.
- Processing time: 5–10 business days depending on banks.
- No refunds for fully delivered or consumed services.
- Partial refunds may be issued where applicable.
Cancellation Policy
- Cancellations are allowed before order/service processing begins.
- No cancellations once service delivery has started or completed.
- Approved cancellations will follow the refund policy.
- Requests must be made via official support channels.